We are pleased to share with you the results of the first COVID-19 NLEN client survey, prepared by Director of Evaluation, Adam Levine.
Frontline employees and program directors wanted to better understand, challenge or confirm assumptions about the impact that program modifications have had on U-Turn Permitted job readiness program and READI, participants, as a result of COVID-19.
As we seek to expand the pathways in how to serve the most vulnerable in our community, we will utilize this survey and other feedback tools to further inform how we deliver programs and services today and tomorrow, after the pandemic.
Here a few initial highlights:
73% said this was their first e-Learning experience
73% said they had all the necessary technology they needed
• Computers/laptop were the most in-need technology
About one-quarter prefer e-Learning (28) | nearly half prefer in-person (49%)
Aspects of e-Learning people like:
• Convenience | flexibility | accessibility | something new | reduced costs (transportation) | being at home | off the streets | freeing up time (transportation)
Aspects of e-Learning people don’t like:
• Human connection and interaction | Less individual focus | not being in the classroom | network
Connectivity issues | less depth of conversation | getting ‘up and going’ | privacy concerns